Backlight behavior on Framework Laptop (12th Gen Intel® Core™)

July 7 2022 8:42pm
The Framework Laptop (12th Gen Intel® Core™) mainboard can automatically adjust the screen brightness and contrast based on content that’s displ...

When will replacement parts be available for purchase?

July 7 2022 10:21pm
You can order replacement parts for the Framework Laptop directly through the Framework Marketplace.  For any item that is not in stock currently, you can ...

What types of instructions will Framework provide regarding replacement parts?

July 7 2022 10:22pm
You can find step-by-step guides on how to replace or upgrade every module in the Framework Laptop.  Most replacements take 5 - 10 minutes and the only too...

What parts are replaceable on the Framework Laptop?

July 7 2022 10:22pm
You can easily replace the Bezel, Display, Webcam Module, Storage, Memory, WiFi, Keyboard, Mainboard, Audio Board, Fingerprint Reader, Touchpad Module, Heatsink...

Are schematics and boardviews available for the Framework Laptop?

July 7 2022 10:23pm
Pinouts and 2D drawings are available for the Mainboard.  Schematics and reference designs are available for Expansion Card development as part of the Expa...

How do I clean the screen on my Framework Laptop?

July 7 2022 10:25pm
You can use a microfiber cloth designed for use on screens to gently wipe the screen.  Make sure the cloth is clean and avoid using too much pressure. &nbs...

How do I clean the outside of my Framework Laptop?

July 7 2022 10:25pm
To be safe, you should power down and unplug the system before cleaning.  You can use a clean lint-free cloth moistened with isopropyl alcohol to wipe the ...

Details of Framework’s Environmental Ethos and Long Term Mission

July 7 2022 10:26pm
Framework’s mission is to fix consumer electronics - and we are doing that by respecting you and the planet. We have put this vision into everything we do...

What memory (DRAM) parts are compatible with the Framework Laptop?

July 7 2022 10:30pm
DDR4 SO-DIMMs at up to 32GB each are compatible with the Framework Laptop. While memory that meets that standard should work, the memory we sell in the Framewor...

What WiFi parts are compatible with the Framework Laptop?

July 7 2022 10:30pm
M.2 2230 WiFi modules supporting PCI-e, USB, or CNVi and up to WiFi 6E should work. The modules we sell in the Framework Marketplace are tested for compatibilit...

Why does the Framework Laptop DIY Edition come mostly pre-assembled?

July 7 2022 10:31pm
We wrote a blog post going into more detail about the Framework Laptop DIY Edition and why it ships partially assembled....

How do I replace the battery in my Framework Laptop?

July 7 2022 10:32pm
Check out the Battery Replacement Guide for step by step details regarding how to remove and install a new Battery in your Framework Laptop....

How do I change the bezel on my Framework Laptop?

July 7 2022 10:32pm
Check out the Bezel Replacement Guide for step by step details on how to change the Bezel on your Framework Laptop!...

How do I replace the display on my Framework Laptop?

July 7 2022 10:33pm
Check out the Display Replacement Guide for step by step instructions on how to remove the current display and install a new one....

How do I replace the fingerprint reader on my Framework Laptop?

July 7 2022 10:34pm
Check out the Fingerprint Reader Replacement Guide for step by step instructions regarding removing the current Fingerprint Reader and installing a new one....

I just got my Framework Laptop DIY Edition. How do I get started?

July 7 2022 10:35pm
Check out the Framework Laptop DIY Edition Quick Start Guide for all the instructions regarding installing your Memory, Storage, WiFi and more details....

I just got my Pre-Built (non-DIY) Framework Laptop. How do I get started?

July 7 2022 10:35pm
Check out the Framework Laptop Quick Start Guide for all the details....

How do I replace the heatsink and fan on my Framework Laptop?

July 7 2022 10:36pm
Check out the Heatsink and Fan Replacement Guide for step by step instructions regarding removing the current Heatsink and Fan module and replacing it with a ne...

How do I replace the Input Cover on my Framework Laptop?

July 7 2022 10:37pm
Check out the Input Cover Replacement Guide for step by step instructions on how to remove the current Input Cover and replace it with a new one....

How do I replace the keyboard on my Framework Laptop?

July 7 2022 10:38pm
Check out the Keyboard Replacement Guide for step by step instructions to remove the current keyboard and install a new one....

How do I replace the mainboard on my Framework Laptop?

July 7 2022 10:38pm
Check out the Mainboard Replacement Guide for step by step instructions to remove the current mainboard and install a new one....

How do I replace the memory in my Framework Laptop?

July 7 2022 10:39pm
Check out the Memory Replacement Guide for step by step instructions to remove the current Memory and install the new module....

How do I replace the speakers in my Framework Laptop?

July 7 2022 10:40pm
Check out the Speaker Replacement Guide for step by step instructions regarding removing the current speakers and installing new ones....

How do I replace the storage in my Framework Laptop?

July 7 2022 10:41pm
Check out the Storage Replacement Guide with step by step instructions regarding removing the current storage and installing a new module....

How do I replace the touchpad in my Framework Laptop?

July 7 2022 10:41pm
Check out the Touchpad Replacement Guide with step by step instructions regarding removing the current Touchpad and installing a new one....

How do I replace the webcam on my Framework Laptop?

July 7 2022 10:42pm
Check out the Webcam Replacement Guide with step by step instructions regarding how to remove the current Webcam and replace it with a new module....

How do I replace the WiFi on my Framework Laptop?

July 7 2022 10:42pm
Checkout the WiFi Replacement Guide with step by step instructions regarding removing the current WiFi module and installing a new one....

How do I install Windows on my Framework Laptop?

July 7 2022 10:43pm
Check out the Windows Installation Guide for step by step instructions regarding installing Windows on your Framework Laptop.Make sure to follow the instruction...

What kind of power adapter can I use with my Framework Laptop?

July 7 2022 10:44pm
We’ve developed a custom, high-efficiency GaN-based 60W USB-C power adapter for the Framework Laptop. This has replaceable 1m AC and 2m right-angle USB-C ...

Does the Framework Laptop have a touchscreen option?

July 12 2022 6:21pm
The Framework Laptop does not currently have a touchscreen option, however, the display is designed to be simple to replace, and the Mainboard's display con...

How do the different generations of Framework Laptop compare?

July 12 2022 6:31pm
We have created a comparison page here, which shows how the different generations of the Framework Laptop compare to one another....

External monitor support on the Framework Laptop

July 12 2022 6:31pm
The Framework Laptop supports up to four displays simultaneously.  This means you can use the built-in display along with three external monitors, or you c...

How do I replace the RTC Battery in my Framework Laptop?

July 12 2022 6:35pm
The RTC Battery (sometimes called CMOS Battery) is a tiny coin cell battery on the Mainboard that preserves the system clock and hardware state.  It's ...

My power button is stuck or is getting triggered unintentionally

July 12 2022 6:36pm
If you find that your power button is getting triggered without pressing it or is stuck on, make sure that the internal cables in that area are not getting pinc...

Installing Windows 11 on 12th Generation Intel Core with Intel AX201 WiFi Module.

July 20 2022 8:15pm
If you are installing Windows 11 on our Framework Laptop (12th Gen Intel Core) and you are using the Intel AX201 WiFi Card, there are some additional steps to e...

Explainer: Lid rigidity, hinge force, the CNC Top Cover, and the new 4.0Kg Hinge Kit

August 2 2022 5:04pm
In this article:Top CoverHingesResonanceWe recently announced a full CNC version of the Top Cover alongside the Framework Laptop (12th Gen Intel® Core&trade...

Why is my fan making noise?

September 19 2022 9:41pm
First, check if there is an application causing heavy CPU utilization.  In Windows 10, you can open Task Manager by pressing Ctrl+Alt+Delete and clicking T...

Integrated graphics displays as Intel® UHD Graphics instead of Intel® Iris Xe Graphics

October 5 2022 4:48pm
If your Laptop is in a single-channel memory configuration (i.e. only one stick of Memory is installed) then the system will default to the Intel® UHD Graph...

Indirect signature required on pre-order deliveries

March 23 2023 12:31pm
All shipments for the Framework Laptop will ship via FedEx and will ship with “Indirect signature required”What this means is that FedEx will obtain...

My Framework Laptop preorder has shipped but I'm away from my home/business temporarily

March 23 2023 12:40pm
All preorders for the Framework Laptop are being delivered via FedEx Express meaning that you can take advantage of the free FedEx Delivery Manager. If you...

How do I download drivers for my Framework Laptop?

July 10 2023 10:46am
After you are done installing Windows you'll need to install the Framework Driver Bundle to get your laptop fully functional.First, download the Framew...

What storage (SSD) parts are compatible with the Framework Laptop?

August 2 2023 8:38pm
You can use M.2 2280-sized NVMe SSDs. We have drives from 250GB up to 4TB  available in the Framework Marketplace, and drives ranging from 128GB to 8TB are...

My Framework Laptop (Intel 11th Gen Intel® Core™) is not powering on

August 9 2023 4:15pm
Powering on the first timeYou'll need to plug in external power to power on for the first time. When the laptop is charging, the LED on the side of the lapt...

Does the Framework Laptop support Thunderbolt?

August 10 2023 12:33am
Framework Laptops with 12th Gen Intel Core processors or later (including the Chromebook Edition) are now Thunderbolt 4 certified on all four Expansion Car...

Still have questions?

We are here to help!